Yes, we offer free shipping on all orders over $99 for consumer based purchases and $150 on all professional based purchases.

Only one discount/promotional code can be used at a time per purchase at checkout.

Unless stated otherwise, discount codes cannot be used on any kits or collections being that they are already at a discounted rate.

If you did not receive your registration sign up email, please contact our team by email.

We offer an extended discount on our products when purchased by the case.  If you are a licensed professional, register for your own Pro Account to view current pricing.

All suggested in-salon retail pricing is as listed on our traditional website.

ERGO does not have a storefront, however, you can contact our team and we can assist in finding the nearest salon to you that carries our products for in-person pick up.

Our dryer has a length of 9 inches and weighs 17.5 oz. (excluding cord)

Our dryer has a length of 9 inches and weighs 17.5 oz. (excluding cord)

The ERGO TT2000 dryer comes equipped with a 10-foot cord.

The ERGO TT2000 dryer has two speed setting, high and low, and 3 temperature settings; Cool, Low Heat and High Heat. With heat distribution maxing at 289F.

The ERGO dryer and diffuser are made with a custom fit as the diffuser is designed to snap onto the dryer barrel.  This means the diffuser is secure and will not pop off during use.

The ERGO dryer and diffuser are made with a custom fit as the diffuser is designed to snap onto the dryer barrel.  This means the diffuser is secure and will not pop off during use.

To attach your ERGO diffuser to your ERGO TT2000 dryer we recommend placing your diffuser face down on a flat sturdy service, taking your dryer by the handle with one hand, and placing the other hand on the rear of the dryer. Gently press the dryer down, clicking the diffuser into place. To see a video on this procedure head to our learn page. click here

Our ERGO dryer is rated for 2000 watts but generally only requires 1750 watts for full operation.

WARRANTIES VOID IF: 

1) PURCHASED OUTSIDE NORTH AMERICA 

ERGO electrical styling tools are designed to be used with 110 voltage only. The warranty for all electrical tools from ERGO is null and void if the tools are used outside the United States and Canada.

2) ERGO does not offer its warranty on any product purchased anywhere other than an authorized salon, authorized web reseller, or advanced academy. 

3) Warranty void if the cord is cut or burned.

The ERGO Hot Mat is all black, 10"W X 10.5"L, and features a nonslip textured design.

The suggested maximum heat exposure for the ERGO Hot Mat is 600F.

We guarantee that your ERGO Iron has been handmade for ERGO Research and is free from defects in materials and workmanship. Each ERGO Iron is unconditionally guaranteed for 1 year after purchase; even if dropped.

We offer patented replacement razor blades within our shop. For Pro tips in their use, head over to our learn page.

At full heat, the targeted temperature is 350F.

The ERGO Hot Razor comes equipped with a 10-foot cord.

Our Hot Razor is specifically designed with its unique heating capabilities to be used on dry hair or towel dried hair.

When powered down or unplugged you can use your ERGO Hot Razor without heat. It will then simply work as a traditional razor would. Never use your heated Hot Razor on the nape or skin to avoid burns.

Using a Hot Razor will seal the ends of the hair allowing the ends to have the same integrity as the midshaft. This means using the hot razor on all hair types will help avoid and prevent split ends.

We guarantee that your ERGO Iron has been handmade for ERGO and is free from defects in materials and workmanship. Each ERGO Iron is unconditionally guaranteed for 1 year after purchase; even if dropped.

Our ERGO Flat and Smoothing Iron plates are made of an aluminum base coated with a proprietary ceramic and tourmaline composition. 

The ERGO Irons have 3 standard heat settings 390F, 420F, 450F. We always recommend beginning with the lowest heat setting. For example, the 390F setting provides safe smoothing for color-treated hair. The 420F setting is for resistant or virgin hair types. 450F setting is for professional use only when providing keratin-type treatments.

ERGO irons are designed to be used with 110 voltage only.

The warranty for all electrical tools from ERGO is null and void if the tools are used outside the United States and Canada.

Our Mini-Crimping iron plates are made of aluminum and coated with titanium. 

Our Complete Brush Collection comes as a set of all seven of our brushes available. Our 5 round barrel brushes ( ER65, ER53, ER43 ,ER33, ER25) and out two polishing paddles (ER1000 & ERDH500)

Both of these collections contain our Complete Brush Collection as well as a TT2000 Dryer. The difference would be that the Deluxe Blow Dry Kit comes with our Flat & Smoothing Iron as well.

A full case is a single brush purchased in units of 12 where a Complete Brush Collection is a collection of 7 brushes containing 1 of each that we sell.

Yes, currently ERGO only offers one dryer and is the same throughout all collections.

Yes, currently ERGO only offers one Flat & Smoothing Iron and is the same iron throughout all collections.

No, all collections are sold as displayed and tools cannot be adjusted.

Yes, ERGO only offers two paddle brushes currently and they are the same throughout all collections

All ERGO paddle brush pins are made from Nylon infused with Tourmaline and Carbon for shine and heat resistance.

All ERGO paddle brushes are designed to detangle wet hair when using the brush vertically aligning the pins in a row and for gripping the hair during a blowdry when using the brush horizontally, which will create tension.

The recommended cleaning instructions for an ERGO paddle brush is to soak your brush in warm soapy water to dislodge any product buildup. Wipe your brush down and proceed with state board-recommended disinfection procedures.

The ERGO paddle brush comes uniquely designed with a drain hole at the end of your brush. Simply place your paddle brush in an upright position with your handle pointed upward. Leave your brush in this position for 60-90 seconds and your paddle brush will be free of excess water remaining within the brush pad.

Our uniquely designed ERGO paddle brush pins are heat resistant up to 500 degrees and great for gripping or flat wrapping the hair for a smooth, frizz-free finish.

All ERGO round brush bristles are made from Nylon, infused with Tourmaline and Carbon for shine and heat resistance. 

All ERGO round brush bristles have a recommended maximum heat use of 500 Degrees. BTW, hair should not be exposed to this temperature for an extended period of time, as it will contribute to damage and color fade.

All ERGO round brush barrels are made from an aluminum barrel that is double-coated with a ceramic finish for even heat distribution throughout the barrel to ensure no one section of the barrel overheats causing damage to the hair.

All ERGO round brush handles are made from a textured silicone material. This allows the brush to be handled with ease and comfort while having wet or product-covered hands. Some say the textured silicone feels like a well-deserved hand massage while styling!

All ERGO round brushes are the same length and only vary in the size of the barrel diameter. The ERGO round brush comes in 5 different diameters; ER25, ER33, ER43, ER53, ER65.

The recommended cleaning instructions for an ERGO round brush is to take a damp cloth to your brush by the barrel, squeezing, pulling, and rotating until the hair is removed from the bristles. Then soak your brush in warm soapy water to dislodge and product buildup. Wipe your brush down and proceed with state board recommended disinfection procedures.

All ERGO products are recommended for use on all hair types.

You may purchase an ERGO gift cart through our Shop under "Gift Cards"

You will have an option upon checkout to apply any gift cards and or discount codes.

All ERGO gift cards are digital and will be delivered to the provided email upon checkout.

ERGO gift cards are non-refundable or redeemable for cash or transfer.

No, Gift cards do not expire and if you are unable to use yours, please reach out to our support team at 661-702-1098.

WARRANTY VOID IF: 

1) PURCHASED OUTSIDE NORTH AMERICA. 

ERGO Electrical styling tools are designed to be used with 110 voltages only. The warranty for all electrical tools from ERGO is null and void if the tools are used outside the United States and Canada.

2) ERGO does not offer its warranty on any product purchased anywhere other than an authorized salon, authorized web reseller or advanced academy.

Yes, we guarantee that your brush has been handmade for ERGO and is free from defects in materials and workmanship. Each ERGO brush is guaranteed for 1 year from the purchase date.  ERGO will replace any brush should it fail under normal use within the 1 year purchase time frame. ERGO does not offer its warranty on any product purchased anywhere other than an authorized salon, authorized web reseller, or advanced academy.

Yes we offer a 7 day no questions asked return policy. The customer must ship back the items at their own expense. A full refund will take place minus any shipping charges you incurred once the item or items are received.

For our electrical tools, we offer a 7 day trial period. Before proceeding with a return please call us at 661-702-1098.

You can create your own ERGO professional account at https://shop.askergo.com/pages/create-your-professional-ergo-account within our website.

To register for an ERGO Pro Account you must provide an image of a valid  cosmetology, barbering or (educator) licensing or have a current school/academy ID.

You can log into your pro account by selecting 'Pro Store Login' within the drop-down of the left of our home page.

To recover your password, select "Forgot Password" alongside providing your email address. From there you will be sent an email with a link to enter and confirm a new password. If you are unable to do so, please reach out to our team for support.

If you are looking to retail ERGO products please reach out to our team by email at info@ergotsylingtools.com

If your email or phone number appears to already be in use, you may have made a purchase in the past through our site or at a trade show. Try an alternate contact or contact our team by email. 

Taking the time to register with ERGO as a professional always deserves a reward! Check your email after registration for a first purchase discount code.